Privacy policy

Controller responsible for data processing

Oaza Mira

Accessing the website and server logs

When you visit this website, the hosting provider may automatically record technical data transmitted by your browser.

This data is used to ensure the secure and stable operation of the website, identify technical problems and prevent misuse. The following data may be processed:

• IP address of the device
• date and time of access
• requested page or file
• browser type and operating system
• previously visited website, where provided

Contact by telephone or email

When you contact us by telephone or email, we process the information you voluntarily provide, such as your name, email address, telephone number and the content of your message.

We use this data only to process your enquiry, provide the requested information and arrange a visit or possible accommodation.

The contact form on this website does not send data directly to our server. Submitting the form opens the email application installed on your device.

Cookies and local storage

This website does not use analytics or marketing cookies and does not create personalised user profiles.

Technically necessary local storage may be used for functions such as remembering the selected language. This information is not used for advertising purposes.

Directions map

The directions map to Oaza Mira is displayed as a static image. Viewing it does not establish a direct connection to Google Maps.

External links and social networks

Our website contains links to external websites, including Facebook and Google Maps.

Data is transferred to the relevant external provider only when you click the corresponding link. Once you leave our website, the provider's own privacy policy applies.

Hosting and technical infrastructure

We use external hosting and infrastructure providers to ensure the technical availability, security and operation of this website.

These providers may process technical data on our behalf. Where data is processed outside Bosnia and Herzegovina, the safeguards required by applicable data protection laws are taken into account.

Data retention

Personal data is retained only for as long as necessary for the purpose for which it was collected or where statutory retention obligations apply. Enquiry data is deleted when it is no longer required, unless legal obligations require further retention.

Your rights

Subject to applicable data protection law, you may have the following rights:

• the right to access personal data being processed
• the right to correct inaccurate or incomplete data
• the right to request deletion of personal data
• the right to restrict processing
• the right to object to processing
• the right to data portability, where applicable
• the right to withdraw consent previously given

To exercise your rights, you may contact us at the following email address:

Right to lodge a complaint

If you believe that your personal data is not being processed in accordance with applicable law, you have the right to contact the competent data protection authority.

Personal Data Protection Agency of Bosnia and Herzegovina

Data security

We use appropriate technical and organisational measures to protect personal data against loss, unauthorised access, alteration or misuse. Data transmitted through our website is protected by HTTPS encryption.

Changes to this privacy policy

We may update this privacy policy if our website, the services we use or the applicable legal requirements change. The current version is always available on this page.